Buying

How do I check if you have availability?
Latest ticket availability can always be found at https://www.alcotraz.co.uk/ and following the process to Book. If you are looking at Alcotraz London a...
Fri, 12 Nov, 2021 at 11:19 AM
What can I do if there are not enough tickets available for the experience that I want to buy for?
We are sorry this is the case. Hopefully you will be available to join another sentence on a different time or date. On rare occasions tickets could get rel...
Fri, 12 Nov, 2021 at 11:18 AM
Do you offer anything special for the birthday person (hen/stag)?
Unfortunately there are no financial benefits for offenders celebrating special occasions. However, at checkout, you can add characters onto your bookin...
Wed, 3 Jan, 2024 at 10:24 AM
If there are any late cancellations can I be informed?
Unfortunately, we don't operate a live waiting list. Due to venue restrictions, all our sentences need to be pre-booked. Please review our website www.a...
Fri, 12 Nov, 2021 at 11:18 AM
Any deals/discounts on group bookings?
Unfortunately there are no financial benefits for offenders being processed as a large gang on Saturdays and Bank Holidays. However, if you are a group ...
Fri, 5 May, 2023 at 6:16 PM
Why can't I book for Covent Garden?
Unfortunately our Covent Garden Cell Block has not reopened post covid however our Shoreditch Cell Block is very much open and taking bookings. Would you li...
Sat, 6 Nov, 2021 at 11:48 AM
How much is it to private hire Alcotraz?
Private hire prices differ per location, so it is best you visit www.alcotraz.co.uk/private-hire/ and choose your location of choice for more information
Sat, 6 Nov, 2021 at 11:49 AM
How do I book/buy tickets?
All purchases need to be made online via www.alcotraz.co.uk.  We do not have the ability to take bookings over email or any other way. If you are lo...
Fri, 12 Nov, 2021 at 11:19 AM
After buying a voucher, how does the receiver use it to book their experience?
Vouchers can be purchased direct from us via the following link and it is important you buy the voucher for the location in which the recipient will be rede...
Sat, 6 Nov, 2021 at 11:39 AM
Can I reserve a ticket before I buy or pay deposit a deposit?
Tickets for our experiences need to be pre-purchased in advance via our websites. We are only able to reserve tickets if you are privately hiring the venue....
Thu, 18 Nov, 2021 at 9:24 AM